Everyone learns their own way, and more importantly their own speed. Finding the right balance to please both of these groups is tough in the Customer Success space. To help you understand where we’re coming from, & if you're unfamiliar with what we do, we deal ...Read More
It’s the age old New Year's resolution - new year means a new you!
Just in time for the new year our website has a fresh coat of paint! Like any new profile picture it was time for a face lift. We’ve also re-designed a lot of our core features in the updated side panel, while ...Read More
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New Support Efforts
Support is and will always be our top priority. In an effort to always improve our support, we are creating a brand new hel ...Read More
The following is a guest post from our friend Meg Hopkins of AND CO. From invoices to payments, it’s the easiest way to automate your freelance business.
If you search Google for ‘business relationships,’ you will be inundated with information detailing how to create and m ...Read More
So you’re a startup? I know what you’re like.
You’re lovely to work for when the going is good, and a terror to deal with when crisis-mode begins (which is most of the time, right?).
The biggest weakness of most startups I speak to is a lack of process.
They say they don ...Read More
I take dozens of consultation calls for cold email critiques and inside sales consulting every week.
Although the challenges and needs of my prospective clients vary depending on the size of the organization and the stage their company is at, many of the questions I hear often ...Read More
This post originally appeared on Jill Konrath’s website and is republished here with permission.
One most challenging aspects of learning something new is feeling overwhelmed by the sheer magnitude of what you don’t know. Your To-Do list is probably a mile long ...Read More